What Information We Gather
To keep Puzzl running smoothly and deliver the features you expect, we may collect and process several types of information. Here's what we might work with:
- Content you provide: Prompts, images, videos, text, files, preference settings, and edits that you submit or create within the app. This information is processed to generate the results you request.
- Technical details: We may automatically collect certain technical information such as app version, device model, operating system, language settings, crash reports, and general usage patterns.
- Support correspondence: When you reach out to us for help or feedback, we may store your email address, your message, and any relevant context to assist you effectively.
How We Use Your Information
We use the information we collect for a variety of purposes necessary to operate and improve Puzzl. These include: processing your requests, maintaining service reliability, fixing technical issues, optimizing performance, ensuring security, preventing misuse, and communicating with you about support matters or important updates.
Device Permissions
Some features of Puzzl may require access to certain capabilities of your device. We only request permissions when a specific feature needs them, and you can usually manage these settings through your device preferences at any time. Permissions we may request include:
- Photos and media: Needed when you want to import, edit, or save images and videos through the app.
- Camera access: Used only when you choose to capture photos or video directly from within Puzzl.
- Internet access: Required for server communication, content processing, app updates, diagnostics, and security functions.
- Notifications: If enabled, may be used to let you know when your content is ready or for service-related announcements.
Third-Party Service Providers
Puzzl may work with third-party service providers to support various operational needs, including hosting, analytics, payment processing, advertising, diagnostics, AI processing, and other infrastructure services. These providers operate under their own terms and privacy policies, which govern how they handle information.
How Long We Keep Information
We retain information for as long as reasonably needed to fulfill the purposes outlined in this policy. This includes operating the Puzzl service, maintaining security, supporting users, resolving disputes, complying with legal requirements, and keeping standard business records. Some technical or generation-related data may be stored only temporarily.
Security Measures
We implement reasonable security safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. That said, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute protection of your data.
Children's Privacy
Puzzl is not intended for children under the age of 13, and we do not knowingly collect personal information from children in this age group. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to remove that information from our systems.
Your Choices and Rights
You have certain options regarding your information. You may stop using Puzzl at any time, adjust device permission settings, delete local app data from your device, or contact us with privacy-related questions. Please note that some choices may affect the functionality of certain features within the application.
International Data Transfers
Information related to Puzzl may be transferred to and processed in countries or regions outside of where you live. Privacy laws and protections can vary across different jurisdictions. By using Puzzl, you understand that your data may be subject to the laws of the places where it is processed.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal requirements. When we make significant changes, we will try to notify you through appropriate means. Your continued use of Puzzl after the effective date of an updated policy means you accept the revised terms.
Get In Touch
If you have questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact us at vilkhuzqem@gmail.com. We'll get back to you as soon as we can.